Third vehicle we’ve bought from Bozard Ford. Absolutely amazing experience! In and out in 2 hours, these people have their stuff together. Shout out to our salesman Mikey Thane! Great job brother made it a truly seamless process. Best dealership we’ve ever dealt with! Keep up the good work!

We had such a wonderful experience with Richard! ❤️ We drove all the way from Fernandina Beach to St. Augustine on Wednesday specifically to look at a certain vehicle. I had actually emailed ahead of time to make sure the vehicle was available before making the drive. Unfortunately, there was a miscommunication, and when we got there, we found out the vehicle had been loaned out as a courtesy vehicle and soonest they would be able to get the vehicle back wouldn’t be until Friday 🥹. Obviously, after driving that far, we were pretty disappointed. BUT let me tell you… Richard completely turned the situation around! Instead of just saying, “Sorry, there’s nothing we can do,” Richard went above and beyond to see what he could do to get the vehicle back sooner. He worked hard to make it happen, and he was able to get the vehicle back the very next day instead of Friday! 🙌🏼 That meant SO much to us. What impressed me most was that he didn’t have to go out of his way like he did, but he genuinely cared about making the situation right and making sure we had a good experience. He communicated with us, kept his word, and went above and beyond in so many ways throughout the entire process. Buying a vehicle can already be stressful, and that first hiccup could have easily made the entire experience a bad one. Instead, Richard turned it into an experience we will remember for all the RIGHT reasons. ❤️ Richard, thank you for going the extra mile for us! Your effort, honesty, patience, and willingness to make things right did NOT go unnoticed. We truly appreciate everything you did for us and could not be happier with our experience. If you’re looking for someone who will actually care about you as a customer and go above and beyond to make things happen, ASK FOR RICHARD! 🙌🏼

Great Communication on the service side. Taylor kept us up to date multiple times weekly on our vehicle. It makes life a lot easier when you don't have to track a dealer down for answers. We will continue to send all of our fleet vehicles here.

Fantastic experience overall. I've been in sales and sales management for over 25 years, and Tim and Zach were first class. I had a not so great experience at another dealership that morning, so I drove down to Bozard and it was a superior experience from the minute I walked in. They have a huge selection of cars to choose from and Tim was very helpful in narrowing down my selection to the one that best fit our needs, and he was very personable while we waited on my trade-in appraisal. Zach gave me an above and beyond type experience with the campus tour showing me the auto shop, the Ford restaurant, and even bought me a drink. They came back with a very fair trade-in offer and we quickly settled on a price, finished up my paperwork, and helped me get everything set up electronically in my new car. There were even two staff members opening the door for everyone as they came and left which was a nice touch. And the icing on the top was when I was leaving onto the main road with my new car, Zach was behind me and honked and waved as he went by. Very well done all around!

John Long made sure we knew everything we wanted to know about the new vehicle and made sure we got the deal we were after. The whole Bozard team worked hard to make a great deal happen for us. This was our 2nd Bozard purchase and definitely won’t be the last.