Bozard Ford Lincoln has always strived to offer exceptional customer service and prides itself on the level of satisfaction received by its sales and service customers, employees, and members of the surrounding Jacksonville and St. Augustine communities. As a true testament to the outstanding efforts made by the sales, service, and management teams, the dealership has received DealerRater's 2016 Dealer of the Year Award based on customer reviews. Bozard is now the most reviewed car dealership ever on DealerRater.
In the digital age, consumers have the ability to research companies before deciding to do business with them, and recent customers can easily post online reviews to reflect their level of satisfaction after doing business with a company. For this reason, BozardFord Lincoln encourages customer reviews and welcomes feedback regarding the customer service experienced by its automotive sales and service customers.