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Used 2021 GMC Sierra 1500 AT4

Stock: P9788VIN: 3GTP9EED0MG365406

Stock: P9788 VIN: 3GTP9EED0MG365406

Used 2021 GMC Sierra 1500 AT4

Detailed Pricing

Bozard Price:
$39,000
Or
Finance For: $462/mo
84 mos.
$3,900 down
2.9% APR
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Vehicle Highlights

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28
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Overview
P9788
Stock
3GTP9EED0MG365406
VIN
99,999
Miles
Truck
Body
4X4
Drivetrain
Cayenne Red Tintcoat
Exterior
Jet Black With Kalahari Accents
Interior
147.4
Wheelbase
EcoTec3 5.3L V8
Engine
Gas
Fuel
10-Speed Automatic
Transmission
4
Doors
21*
Highway MPG
16*
City MPG
Crew Cab
Cab Type
Description
Thank you for taking the time to look at this good-looking 2021 GMC Sierra 1500 ***OUR GREAT PRICE IS JUST THE BEGINNING*** Cayenne Red Tintcoat 2021 GMC Sierra 1500 AT4 EcoTec3 5.3L V8 10-Speed Automatic 10-Speed Automatic, 4WD, Jet Black With Kalahari Accents Leather, 10-Way Power Driver Seat Adjuster w/Lumbar, 10-Way Power Passenger Seat Adjuster w/Lumbar, 12-Volt Rear Auxiliary Power Outlet, 120-Volt Bed Mounted Power Outlet, 120-Volt Instrument Panel Power Outlet, 170 Amp Alternator, 18" x 8.5" Machined Aluminum Wheels, 2 USB Ports, 2 USB Ports (1st Row), 3.23 Rear Axle Ratio, 4-Wheel Disc Brakes, 4.2" Diagonal Color Display Driver Info Center, 4G LTE Wi-Fi Hotspot Capable, 6 Speakers, 6-Speaker Audio System Feature, ABS brakes, Air Conditioning, Alloy wheels, AM/FM radio: SiriusXM with 360L, Apple CarPlay/Android Auto, AT4 Preferred Package, Auto-dimming door mirrors, Auto-dimming Rear-View mirror, Auto-Locking Rear Differential, Automatic temperature control, Auxiliary External Transmission Oil Cooler, Body-Color Surround Grille, Brake assist, Bumpers: body-color, Color-Keyed Carpeting Floor Covering, Compass, Deep-Tinted Glass, Delay-off headlights, Driver door bin, Driver Memory, Driver vanity mirror, Dual front impact airbags, Dual front side impact airbags, Electric Rear-Window Defogger, Electrical Lock Control Steering Column, Electronic Stability Control, Floor-Mounted Center Console, Front anti-roll bar, Front Bucket Seats, Front Center Armrest, Front dual zone A/C, Front fog lights, Front Prem Floor Liners w/Removable Carpet Insert, Front reading lights, Front wheel independent suspension, Fully automatic headlights, GMC Connected Access Capable, HD Rear Vision Camera, Heated door mirrors, Heated Driver & Front Outboard Passenger Seating, Heated front seats, Heated steering wheel, Heavy-Duty Air Filter, Hill Descent Control, Hitch Guidance, Hitch Guidance w/Hitch View, Illuminated entry, In-Vehicle Trailering App, Integrated Trailer Brake Controller, Keyless Open & Start, LED Cargo Area Lighting, Low tire pressure warning, Manual Tilt-Wheel & Telescoping Steering Column, Memory seat, Occupant sensing airbag, Off-Road Suspension, OnStar & GMC Connected Services Capable, Outside temperature display, Overhead airbag, Overhead console, Panic alarm, Passenger door bin, Passenger vanity mirror, Perforated Leather-Appointed Front Seat Trim, Power Door Locks, Power door mirrors, Power driver seat, Power Front Passenger Windows w/Express Up/Down, Power Front Windows w/Driver Express Up/Down, Power passenger seat, Power Rear Windows w/Express Down, Power Sliding Rear Window w/Rear Defogger, Power steering, Power windows, Preferred Equipment Group 4SB, Premium audio system: GMC Infotainment System, Premium Bose 7-Speaker Sound System, ProGrade Trailering System, Radio data system, Radio: Premium GMC Infotainment Sys w/Multi-Touch, Radio: Premium GMC Infotainment Sys w/Navigation, Rear Dual USB Charging-Only Ports, Rear Prem Floor Liners w/Removable Carpet Insert, Rear reading lights, Rear seat center armrest, Rear step bumper, Rear Wheelhouse Liners, Rear window defroster, Red Recovery Hooks, Remote keyless entry, Remote Vehicle Starter System, Security system, SiriusXM w/360L, Speed control, Speed-sensing steering, Split folding rear seat, Spray-On Pickup Bed Liner w/AT4 Logo, Steering Wheel Audio Controls, Steering wheel mounted audio controls, Tachometer, Telescoping steering wheel, Theft Deterrent System (Unauthorized Entry), Tilt steering wheel, Traction control, Trailering Package, Trip computer, Universal Home Remote, Variably intermittent wipers, Ventilated Driver & Front Passenger Seats, Ventilated front seats, Voltmeter, Wheel Locks (Set of 4) (LPO), Wheels: 20" x 9" Machined Aluminum, Wireless Charging, 10-Speed Automatic, 4WD, Jet Black With Kalahari Accents Leather. 4WD ***VISIT US ONLINE OR CALL 904-671-9260 FOR MORE INFORMATION***
Features
Apple CarPlay

Apple CarPlay

Bed Liner

Bed Liner

Brake Assist

Brake Assist

Ventilated Seats

Ventilated Seats

Fog Lights

Fog Lights

Heated Seats

Heated Seats

Heated Side Mirrors

Heated Side Mirrors

Keyless Entry

Keyless Entry

Leather Seats

Leather Seats

Memory Seats

Memory Seats

Navigation

Navigation

Power Seat

Power Seat

Power Windows

Power Windows

Premium Audio

Premium Audio

Push Button Starting

Push Button Starting

Rearview Camera

Rearview Camera

Satellite Radio

Satellite Radio

Security System

Security System

Side-Impact Air Bags

Side-Impact Air Bags

Stability Control

Stability Control

WiFi Hotspot

WiFi Hotspot

Remote Start

Remote Start

Tow Hitch

Tow Hitch

Details
Model Overview
The GMC Sierra 1500 comes in six different drivetrain configurations and one of five distinct body styles - regular cab with a long or standard bed, crew cab with a short or standard bed, and double cab with a standard bed. Beyond that, the 1500 can be equipped with configurations that include a 4.3L V6 that produces 285 horsepower, a 2.7L turbocharged 4-cylinder that makes 310 horsepower and 348 pound-feet of torque, a 5.3L V8 making 335 horsepower and 383 lb.-ft of torque and finally, a 3.0L inline-6 cylinder turbo diesel making 277 horsepower and 460 lb.-ft of torque. The Sierra also offers a powerful 6.2L Ecotec3 V8 delivering up to 420-horsepower and 460 lb.-ft of torque, also capable of offering a payload capacity of 9400 lbs.

All 1500 and Sierras come with the option of 4-wheel drive except Denali where All-wheel drive is standard. Maximum tow ratings top out at 12,200 pounds when properly equipped.

Trim levels for the 1500 come in five different flavors. Sierra, SLE, SLT, Elevation and Denali.
In standard Sierra trim, the Sierra is fairly basic with automatic windows and door locks, air conditioning, Bluetooth, Apple CarPlay/Android Auto, two USB ports and Teen Driver Safety suite as standard equipment.

SLE versions add OnStar, heated exterior mirrors, heated front seats, leather-wrapped heated steering wheel with audio controls, 8-inch touchscreen audio system with six speakers, dual-zone climate control, SiriusXM radio capability, cruise control, two 12V power sockets, four USB ports, remote keyless entry with remote engine start and a EZ Lift/Lower tailgate.

The SLT trim includes leather upholstery seating, steering wheel mounted audio controls, power adjustable pedals and power-folding mirrors with tilt down function and GMC's MultiPro Tailgate.

Denali versions come in only one trim level and in crew cab and short-bed. Regardless of bed-length, the Sierra Denali includes an 8-inch color touch screen, 7-speaker, wireless phone charger, six USB ports, ventilated driver/front passenger seats, a rear-camera mirror, a surround view camera system. The Denali also comes with a unique grill and other selected trim. Standard safety features on the Denali include blind spot warning, rear collision warning front/rear parking sensors,

GMC's AT4 off-road model includes a 2-inch lift, off-road Rancho shock-absorbers, Goodyear Wrangler Territory tires, high-clearance step, a standard V8 with four-wheel drive and special tires for back roads.

Available safety equipment includes front pedestrian braking, forward-collision alert, rear cross-traffic alert, lane-keep assist with lane-departure warning, automatic braking, and lane-change alert with blind-zone alert. However, more common items such as a rear seat entertainment system, a navigation system, wireless mobile device charging, a remote locking tailgate and a sunroof are also available on the Sierra.
Model Strengths
Many Configuration Possibilities
High Towing Capacity
Pro Grade Trailering System
Standard Luxury Options
Model Changes
For 2021, the GMC Sierra 1500 returns with many updates and changes, including new standard features, new exterior colors, new wheel options, enhanced trailer-assistance features and other package-related changes.
Model Value
The GMC Sierra derives a lot of value from being extremely customizable. Even in its most basic form, the Sierra feels upscale, but still extremely capable. The Sierra is affordable enough that owners will feel comfortable using the truck in the utilitarian way it was intended. Furthermore, updates to the MultiPro tailgate and Prograde Trailering system are a real game-changer in this competitive truck market. Denali editions offer plenty of luxury for those who want a truck that both works hard and coddles its occupants. The Sierra competes with many other pickup trucks in its class, such as the Ram 1500, Ford F-150 and its close sibling; the Chevrolet Silverado.
Features
Preferred Equipment Group 4SB
3.23 Rear Axle Ratio
Auto-Locking Rear Differential
18" x 8.5" Machined Aluminum Wheels
Wheels: 20" x 9" Machined Aluminum
Wheel Locks (Set of 4) (LPO)
Perforated Leather-Appointed Front Seat Trim
10-Way Power Driver Seat Adjuster w/Lumbar
Off-Road Suspension
Radio: Premium GMC Infotainment Sys w/Multi-Touch
Radio: Premium GMC Infotainment Sys w/Navigation
AT4 Preferred Package
Color-Keyed Carpeting Floor Covering
Front Prem Floor Liners w/Removable Carpet Insert
OnStar & GMC Connected Services Capable
120-Volt Instrument Panel Power Outlet
Spray-On Pickup Bed Liner w/AT4 Logo
LED Cargo Area Lighting
Trailering Package
Heavy-Duty Air Filter
Integrated Trailer Brake Controller
Electric Rear-Window Defogger
Deep-Tinted Glass
Skid Plates
SiriusXM w/360L
Driver Memory
Power Sliding Rear Window w/Rear Defogger
10-Way Power Passenger Seat Adjuster w/Lumbar
GMC Connected Access Capable
Power Front Passenger Windows w/Express Up/Down
Power Rear Windows w/Express Down
Keyless Open & Start
Power Door Locks
Power Front Windows w/Driver Express Up/Down
Rear Wheelhouse Liners
Rear Prem Floor Liners w/Removable Carpet Insert
Remote Vehicle Starter System
Hitch Guidance
Floor-Mounted Center Console
Body-Color Surround Grille
Hill Descent Control
Wireless Charging
Heated Driver & Front Outboard Passenger Seating
120-Volt Bed Mounted Power Outlet
Auxiliary External Transmission Oil Cooler
12-Volt Rear Auxiliary Power Outlet
Ventilated Driver & Front Passenger Seats
170 Amp Alternator
2 USB Ports
2 USB Ports (1st Row)
Electrical Lock Control Steering Column
Manual Tilt-Wheel & Telescoping Steering Column
2-Speed Transfer Case
ProGrade Trailering System
Hitch Guidance w/Hitch View
In-Vehicle Trailering App
4.2" Diagonal Color Display Driver Info Center
Universal Home Remote
Red Recovery Hooks
Steering Wheel Audio Controls
Premium Bose 7-Speaker Sound System
6-Speaker Audio System Feature
Rear Dual USB Charging-Only Ports
Theft Deterrent System (Unauthorized Entry)
HD Rear Vision Camera
4G LTE Wi-Fi Hotspot Capable
4-Wheel Disc Brakes
6 Speakers
Air Conditioning
Electronic Stability Control
Front Bucket Seats
Front Center Armrest
Tachometer
Voltmeter
ABS brakes
Alloy wheels
Auto-dimming door mirrors
Automatic temperature control
Brake assist
Bumpers: body-color
Delay-off headlights
Driver door bin
Driver vanity mirror
Dual front impact airbags
Dual front side impact airbags
Front anti-roll bar
Front dual zone A/C
Front fog lights
Front reading lights
Front wheel independent suspension
Fully automatic headlights
Heated door mirrors
Heated front seats
Heated steering wheel
Illuminated entry
Low tire pressure warning
Memory seat
Occupant sensing airbag
Outside temperature display
Overhead airbag
Overhead console
Panic alarm
Passenger door bin
Passenger vanity mirror
Power door mirrors
Power driver seat
Power passenger seat
Power steering
Power windows
Radio data system
Rear reading lights
Rear seat center armrest
Rear step bumper
Rear window defroster
Remote keyless entry
Security system
Speed control
Speed-sensing steering
Split folding rear seat
Steering wheel mounted audio controls
Telescoping steering wheel
Tilt steering wheel
Traction control
Trip computer
Variably intermittent wipers
Ventilated front seats
Auto-dimming Rear-View mirror
Compass
Premium audio system: GMC Infotainment System
AM/FM radio: SiriusXM with 360L
Apple CarPlay/Android Auto
Package
Trailering Package includes trailer hitch, 7-pin and 4-pin connectors and (CTT) Hitch Guidance
ProGrade Trailering System includes (PZ8) Hitch Guidance with Hitch View and (U1D) In-vehicle Trailering App
Mechanical
Engine, 5.3L EcoTec3 V8 (355 hp [265 kW] @ 5600 rpm, 383 lb-ft of torque [518 Nm] @ 4100 rpm); featuring available Dynamic Fuel Management that enables the engine to operate in 17 different patterns between 2 and 8 cylinders, depending on demand, to optimize power delivery and efficiency (Not available on TK10743 model.)
Transmission, 10-speed automatic, electronically controlled with overdrive and tow/haul mode. Includes Cruise Grade Braking and Powertrain Grade Braking (Most vehicles built on or after 6-7-2021 with a V8 engine and (MQB) 10-speed automatic transmission will have (NSS) Not Equipped with Automatic Stop/Start, which removes Automatic Stop/Start and its content.)
Rear axle, 3.23 ratio
Pickup bed
GVWR, 7000 lbs. (3175 kg) (Requires Crew Cab model with (L84) 5.3L EcoTec3 V8 engine or (L87) 6.2L EcoTec3 V8 engine.)
Air filter, heavy-duty
Automatic Stop/Start (Standard on vehicles built before 6-7-2021. Most vehicles built on or after 6-7-2021 that are equipped with a V8 engine and (MQB) 10-speed automatic transmission will have (NSS) Not Equipped with Automatic Stop/Start, which removes Automatic Stop/Start and its content. See dealer for details)
Hill Descent Control
Auto-locking rear differential
Transfer case, two-speed, electronic Autotrac with push button control (4WD models only)
Suspension, Off-Road with 2" factory installed lift and monotube shocks
Four wheel drive
Cooling, external engine oil cooler (Not available with (LM2) Duramax 3.0L Turbo-Diesel I6 engine.)
Cooling, auxiliary external transmission oil cooler (Not available with (LM2) Duramax 3.0L Turbo-Diesel I6 engine.)
Alternator, 170 amps (Included and only available with (L84) 5.3L EcoTec3 V8 engine or (L87) 6.2L EcoTec3 V8 engine. Not available with (LM2) Duramax 3.0L Turbo-Diesel I6 engine.)
Battery, heavy-duty 730 cold-cranking amps/80 Amp-hr, maintenance-free with rundown protection and retained accessory power (Included and only available with (L84) 5.3L EcoTec3 V8 engine, (L3B) 2.7L Turbo engine and (L87) 6.2L EcoTec3 V8 engine.)
Frame, fully-boxed, hydroformed front section
Trailer brake controller, integrated
Recovery hooks, Red
Skid Plates
Cargo tie downs (12), fixed, rated at 500 lbs per corner
Steering, Electric Power Steering (EPS) assist, rack-and-pinion
Brakes, 4-wheel antilock, 4-wheel disc with DURALIFE rotors
Capless Fuel Fill
Exhaust, dual with premium tips (With (PCP) AT4 CarbonPro Edition the exhaust tips will be black.)
Exhaust, aluminized stainless-steel muffler and tailpipe
Exterior
Wheels, 18" x 8.5" (45.7 cm x 21.6 cm) machined aluminum with Dark Grey accents
Tires, 265/65R18SL all-terrain, blackwall
Tire, spare 265/70R17SL all-season, blackwall
Wheel, 17" x 8" (43.2 cm x 20.3 cm) full-size, steel spare
Wheelhouse liners, rear
Tire carrier lock keyed cylinder lock that utilizes same key as ignition and door
Bumper, front, body-color lower (Front bumper color will be high gloss black.)
Bumper, rear body-color with corner steps
CornerStep, rear bumper
Grille (Body-color surround with high gloss Black mesh and Black chrome inserts. With (PCP) AT4 CarbonPro Edition the grille will have a unique grille surround with Black Chrome finish.)
Headlamps, LED reflector (high intensity) with LED turn signals and LED signature Daytime Running Lamps
Fog lamps, LED
Taillamps, LED signature taillight with LED stop and reverse light
Mirrors, outside heated power-adjustable, power-folding and driver-side auto-dimming puddle lamps, side perimeter lighting and memory
Mirror caps, high gloss Black (Deleted with (DQS) outside power adjustable vertical trailering mirrors and mirror caps will be chrome.)
Glass, deep-tinted
Lamps, cargo area, cab mounted integrated with center high mount stop lamp, with switch in bank on left side of steering wheel
LED Cargo Area Lighting located in cargo bed activated with switch on center switch bank or key fob
Tailgate, GMC MultiPro Tailgate with six functional load/access features
Tailgate, gate function manual with EZ Lift includes power lock and release, includes hitch area light
Tailgate and bed rail protection caps, top
Door handles, body-color
Bed Liner, Spray-on Pickup bedliner with GMC logo (does not include spray-on liner on tailgate due to Black composite inner panel) (AT4 logo replaces GMC logo. Deleted with (PCP) AT4 CarbonPro Edition. Double Cab and Crew Cab models are available with Ship Thru codes (VBE), (VCO), (VDT), (VYC) or (VYS).)
Entertainment
Audio system, Premium GMC Infotainment System with 8" diagonal color touch-screen, includes multi-touch display, AM/FM stereo Bluetooth streaming audio for music and most phones; featuring wireless Android Auto and Apple CarPlay capability for compatible phones, advanced voice recognition, in-vehicle apps, personalized profiles for infotainment and vehicle settings (Note: (PZ8) Hitch Guidance with hitch view is included with trim. Includes SiriusXM with 360L.)
HD Radio (Standard on vehicles built before 7-12-2021. Certain vehicles built on or after 7-12-2021 will include (RG0) Not Equipped with HD Radio, which removes (U2L) HD Radio. See dealer for details.)
SiriusXM Radio
SiriusXM with 360L Equipped with SiriusXM with 360L. Enjoy a trial subscription of the All Access package for the full 360L experience, with a greater variety of SiriusXM content, a more personalized experience and easier navigation. With the All Access package, you can also enjoy your favorites everywhere you go, with the SiriusXM app, online and at home on compatible connected devices. (IMPORTANT: The SiriusXM radio trial package is not provided on vehicles that are ordered for Fleet Daily Rental ("FDR") use. If you decide to continue service after your trial, the subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. See the SiriusXM Customer Agreement at www.siriusxm.com for complete terms and how to cancel. All fees, content, features, and availability are subject to change. GM connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. See onstar.com for details and limitations.)
Audio system feature, 6-speaker system
Bluetooth for phone connectivity to vehicle infotainment system
Wireless Phone Projection, for Apple CarPlay and Android Auto
Steering wheel audio controls
4G LTE Wi-Fi Hotspot capable (Terms and limitations apply. See onstar.com or dealer for details.)
Interior
Seats, front bucket with center console
Seat adjuster, driver 10-way power including lumbar
Seat adjuster, passenger 10-way power including lumbar
Seating, heated driver and front outboard passenger
Driver memory recalls driver "presets" for power driver seat and outside mirrors
Seats, ventilated driver and front passenger
Seat, Up-level Rear with Storage Package, 60/40 folding bench for Crew Cab models, includes full-length bench seat, seatback storage on left and right side, center fold out armrest with 2 cupholders, full cab width under-seat storage, (includes child seat top tether anchor)
Center Console, floor-mounted with cup holders, cell phone storage, power cord management, hanging file folder capability
Floor covering, color-keyed carpeting
Premium Floor Liners with removable carpet insert, front
Premium Floor Liners with removable carpet insert, rear
Steering column, manual Tilt-Wheel and telescoping
Steering wheel, leather-wrapped
Steering wheel, heated
Instrument cluster, 6-gauge cluster featuring speedometer, fuel level, engine temperature, tachometer, voltage and oil pressure
Driver Information Center, 4.2" diagonal color display includes driver personalization
In-vehicle Trailering App, System includes checklist, trailer maintenance reminders, trailer security alerts, trailer mileage, tow/haul reminder and trailer electrical diagnostics
Compass, located in instrument cluster
Exterior Temperature Display, located in radio display
Brake lining wear indicator
Windows, power front, drivers express up/down
Window, power front, passenger express up/down
Windows, power rear, express down
Door locks, power
Keyless Open and Start
Remote vehicle starter system
Cruise control, steering wheel-mounted
Theft-deterrent system, unauthorized entry
Steering column, lock control, electrical
USB ports, 2 (first row) located on instrument panel
USB Ports (Inside Console with bucket seats), 2 also includes 1 SD card reader and auxiliary jack
Power outlet, instrument panel, 120-volt (400 watts shared with (KC9) bed mounted power outlet)
Power outlet, front auxiliary, 12-volt
USB ports, dual, charge-only (2nd row)
Power outlet, rear auxiliary, 12-volt
Power outlet, bed mounted, 120-volt (400 watts shared with (KI4) instrument panel mounted power outlet)
Air conditioning, dual-zone automatic climate control
Air vents, rear
Defogger, rear-window electric
Mirror, inside rearview auto-dimming
Assist handles front A-pillar mounted for driver and passenger, rear B-pillar mounted
GMC Connected Access capable (Subject to terms. See onstar.com or dealer for details.)
Safety
StabiliTrak, stability control system with Proactive Roll Avoidance and traction control, includes electronic trailer sway control and hill start assist
Daytime Running Lamps, LED signature lighting
Airbags, Dual-stage frontal airbags for driver and front outboard passenger; Seat-mounted side-impact airbags for driver and front outboard passenger; Head-curtain airbags for front and rear outboard seating positions; Includes front outboard Passenger Sensing System for frontal outboard passenger airbag (Always use seat belts and child restraints. Children are safer when properly secured in a rear seat in the appropriate child restraint. See the Owner's Manual for more information.)
OnStar and GMC connected services capable (Terms and limitations apply. See onstar.com or dealer for details.)
Hitch Guidance with Hitch View with image adjustment, Pan/Zoom/Tilt
Hitch Guidance
HD Rear Vision Camera
Teen Driver a configurable feature that lets you activate customizable vehicle settings associated with a key fob, to help encourage safe driving behavior. It can limit certain available vehicle features, and it prevents certain safety systems from being turned off. An in-vehicle report card gives you information on driving habits and helps you to continue to coach your new driver
Tire Pressure Monitoring System with Tire Fill Alert (does not apply to spare tire)
Rear Seat Reminder
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Great question. Securing a competitive loan from Bozard Ford takes only three easy steps. First up is to either apply online for pre-approval via our quick and convenient online credit application or call 904-671-9260. From here, one of our financing experts will connect with you to go over the details of your loan offers and ensure that you have everything you need to make a smart and informed decision.

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The answer to this question includes a variety of factors, such as:

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People from all around Jacksonville come to purchase a clean car, truck, or SUV from our used car lot each and every day. Most loans prepared by our team are entirely unique, so the factors that will shape your bank loan will depend on your specific situation, desires, and needs.

Our expert financial professionals are happy to find and present lots of great offers to ensure that you are in complete control and that you are receiving the best deal possible on the loan you need. Our customers make great and informed decisions based on all of their available options thanks to a perfectly transparent process that we take seriously.

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