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Commercial Account Manager Brandon Lacey at Bozard Ford

Brandon Lacey

Commercial Account Manager
904-314-9602

I have bought Fords for years, but the experience I had with Brandon Lacey was on an entirely different level. From the moment I talked with him, he treated me like more than just another customer — he made the whole process feel personal, stress-free, and genuinely exciting. He helped me get the most beautiful Bronco, and his attention to detail, professionalism, and patience were unmatched. Brandon went above and beyond in every possible way, making sure I was comfortable, informed, and completely happy with my purchase. I’ve worked with plenty of dealerships over the years, but I can honestly say I have never received the level of care, communication, and special treatment that Brandon provided. Buying a vehicle can sometimes feel overwhelming, but Brandon made it feel effortless and enjoyable. He truly set the gold standard for customer service, and because of him, this was by far the best car-buying experience I’ve ever had. If you’re looking for someone who genuinely cares about his customers and will make you feel valued every step of the way, Brandon Lacey is the person to see.

Excellent experience my second time purchasing from Brandon Lacey of Bozard Ford! I searched the area and found the best deal and zero run around with Brandon!

I will say Brandon was very helpful in what I wanted and very thorough in explaining everything to me

I will say Brandon was very helpful in what I wanted and very thorough in explaining everything to me

What an amazing experience working with Bryan and his dealership! We had a horrible experience at one of the local dealerships in Brandon that had a the same car (different colors). While driving back I found this car my husband called and spoke to Bryan and just like that all was started. Without us even asking he took a video of our car that we liked, fully showed it to us there was a scratch and he made sure to mention it to us in the video and show it. We got all paperwork emailed and signed. They worked great with our credit union and got everything down. For a small fee they had someone else drive my car to my house! What a hassle free experience that saved a lot of time for us! Great price for the car also! We will do this again in the future! Highly recommend it!

What an amazing experience working with Bryan and his dealership! We had a horrible experience at one of the local dealerships in Brandon that had a the same car (different colors). While driving back I found this car my husband called and spoke to Bryan and just like that all was started. Without us even asking he took a video of our car that we liked, fully showed it to us there was a scratch and he made sure to mention it to us in the video and show it. We got all paperwork emailed and signed. They worked great with our credit union and got everything down. For a small fee they had someone else drive my car to my house! What a hassle free experience that saved a lot of time for us! Great price for the car also! We will do this again in the future! Highly recommend it!

Always fast, fair, and fun! Tom R and Brandon Lacey treat me like I am family. Definitely the best experience around when buying a truck or car!

Always fast, fair, and fun! Tom R and Brandon Lacey treat me like I am family. Definitely the best experience around when buying a truck or car!

From the moment I walked in, they gave me amazing service. Brandon (sales) and Dawn (service) teamed up and provided the best experience i have ever had in a dealership. From the attention, transparency, and amazing attitude, both were able to fix and or satisfy all my concerns, wants and needs. I bought a new 2025 Tremor and couldn't ask for a better deal nor a better service rep. Definitely set the bar very high when it comes to customer service. Very happy customer! Omar

From the moment I walked in, they gave me amazing service. Brandon (sales) and Dawn (service) teamed up and provided the best experience i have ever had in a dealership. From the attention, transparency, and amazing attitude, both were able to fix and or satisfy all my concerns, wants and needs. I bought a new 2025 Tremor and couldn't ask for a better deal nor a better service rep. Definitely set the bar very high when it comes to customer service. Very happy customer! Omar

the dealership experience was pretty great, we had a rocky start but Brandon was really able to turn it around for us.

the dealership experience was pretty great, we had a rocky start but Brandon was really able to turn it around for us.

Brandon Lacey was a great salesman and took the time to show me every truck possible. A1 service and A1 salesman. i will definitely be coming back to see Brandon

Brandon Lacey was a great salesman and took the time to show me every truck possible. A1 service and A1 salesman. i will definitely be coming back to see Brandon

I was not expecting to purchase a vehicle this weekend, but it was so easy, and Brandon was pleasant to work with. We will come to Bozard for our next car purchase.

I was not expecting to purchase a vehicle this weekend, but it was so easy, and Brandon was pleasant to work with. We will come to Bozard for our next car purchase.

Excellent service. Brandon went above and beyond to get us what we wanted. Will definitely buy from Bozard again

Excellent service. Brandon went above and beyond to get us what we wanted. Will definitely buy from Bozard again

10 Stars if I could give them. I had a seatbelt light and backup camera issue with my new Mustang. Brandon and Brad from Bozard Fords' Remote Service came...

The purchase of my Explorer was the best car buying experience I’ve had so far. Brandon went above and beyond to make sure I had the best vehicle to fit my needs and wants. The finance department was fantastic. In and out very quickly. Absolutely loved my experience.

The purchase of my Explorer was the best car buying experience I’ve had so far. Brandon went above and beyond to make sure I had the best vehicle to fit my needs and wants. The finance department was fantastic. In and out very quickly. Absolutely loved my experience.

Brandon Harbaugh (sales) and Brian Mello (financial) were fantastic! I couldn’t be happier with my new car!!

Began looking at new vehicles 10/01. Came to Bozard on word of mouth praise from several people. Meet Brandon Harbaugh when I arrived and test drove a few vehicles. Brandon was very well versed in the models I was considering. Never applied any pressure and felt like driving new cars with a friend. Worked a deal but couldn't get to a happy place for both of us. Had to walk away. Continued talking over the next 4 weeks and came to a deal we both felt comfortable with. Got the vehicle I wanted at a price I felt was very fair. No pressure and no games. Love my new Ford and Brandon was amazing.