Dave Stalvey

My son recently purchased a used vehicle from Bozard Ford. This was the first time I was letting my son handle most of this by himself and guiding him through the exercise of working with sales and the purchasing/trade process. He worked directly with Tyler Anderson, who from start to finish Kyle had an amazing experience with. They had a vehicle he wanted and he knew what he wanted to pay and receive for trade and Tyler made it happen. Unfortunately not long after he had it home, it had an issue and we had to contact the dealer for support. At this time, Tyler had some assistance from Dave Stalvey who came in and jumped all over the issue and made sure that my son's concern was resolved in an expedited matter. The brought a loaner via tow truck, picked up car and within less than a day, had my son back on the road. I do not know how may texts and phone calls my son and I had during this period of time, but the communication was beyond exceptional. We are glad the issue was minor and Bozard stood up and took responsibility without any concern. Great job to everyone who took care of this along with those in service who turned it around so quickly, appreciate you all. Cheers!