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Parts & Service Director Matt Norris at Bozard Ford Lincoln

Matt Norris

Parts & Service Director
904-824-1641
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I cannot say enough good things about Bozard Ford! My partner and I dropped in out of desperation for our truck; we were lucky enough to meet Matt Larson, who is an incredible Quick Lane advisor. He listened thoughtfully to our problem, answered our every question with incredible thoughtfulness, and took care of our problem with an efficiency second to none. My car is fixed and Matt took some serious stress off of my shoulders during one of the hardest weeks of my life. Thank you so much—highly recommend!!

This team did a FANTASTIC job. I was dreading having the airbag recall done on my Shelby GT500. My 11-year old car has a perfect interior and I thought the dash would have to come out. Matt Norris responded to my concerns immediately and got me in touch with Jasmine, who expertly handled the recall by sending the mobile unit to me the same day. Those two guys fixed both airbags in my driveway in less than 45 minutes. Outstanding. I could not have dreamed up a better scenario. I will happily recommend you to any Ford or Shelby owners I see at car cruises and shows. Thanks again for the great service!

Larry and Stephen have went over and beyond with their customer service for Jacob and I. Very responsive and quick. Stephen has the best customer service skills and very funny. Great sense of humor. Also I want to give Matt in the service department kudos too. He went over and beyond for us as well. Great guy, great smile. Thanks so much for your services.

Larry and Stephen have went over and beyond with their customer service for Jacob and I. Very responsive and quick. Stephen has the best customer service skills and very funny. Great sense of humor. Also I want to give Matt in the service department kudos too. He went over and beyond for us as well. Great guy, great smile. Thanks so much for your services.

This team did a FANTASTIC job. I was dreading having the airbag recall done on my Shelby GT500. My 11-year old car has a perfect interior and I thought the dash would have to come out. Matt Norris responded to my concerns immediately and got me in touch with Jasmine, who expertly handled the recall by sending the mobile unit to me the same day. Those two guys fixed both airbags in my driveway in less than 45 minutes. Outstanding. I could not have dreamed up a better scenario. I will happily recommend you to any Ford or Shelby owners I see at car cruises and shows. Thanks again for the great service!

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