Scott Harrington

Would like to thank Scott in the quick lube department. Came in with a transmission issue which turned out that I needed a new one. I was 3,000 miles out of warranty and he said he would try and help me. His first several attempts got me nothing from Ford except sorry about your luck. Needless to say I was not very happy with this answer and… More may have said a few negative things but he continued to try and help. After Christmas we went to the main service department and talked about it some more, once we figured out an issue in the computer they resubmitted my claim to Ford again Scott called me as soon as he had the unfortunate information. He then gave me the number to Ford along with… More