Sonya Miller

The quick express oil change department was awesome today! She told me it would be about an hour and it was Sonya Miller has a great snd cute personality and was very informative at the beginning. As I

The quick express oil change department was awesome today! She told me it would be about an hour and it was Sonya Miller has a great snd cute personality and was very informative at the beginning. As I waited and listened to her dealing with customers through that hour, I recognize that she had true customer service spirit at heart ??

Love their "Can do" attitude! from my phone conversation with Anthony to the Southern Hospiltalty of Sonya Miller!

I have to say I always have a great experience here. Had to get a oil change and new tire as a screwdriver had made its way in and dug into the side wall. Oil change $47 and new tire $150. Sonya who waited on me gave me a coupon of $15 for my patience and also told me I had a $100 credit on my account for being a loyal customer. I paid $60 for my oil change and brand new tire. That's why I don't waste my time going to quick oil change places who tell me I have a million other things wrong with my car. Bozard is highly recommended by me!

I own a Ford F150 and had it in for service via the mobile service. Without going into detail the vehicle still had issues. I took it to Bozard to have the air put into tire only to discover the vehicle still had not been repaired. I was livid and ready to switch from a Ford girl to a Chevy girl. I spoke to Sonya who said they would take care of everything. They set may expectations at keeping the truck for a week but only needed it for two days. Mat was called me and kept me up to date on the service. Sony was over the top in calming me down and making sure all my concerns were addressed. Setting expectations and then exceeding them is the corner stone to excellent customer service. Sonya and Matt did an outstanding job thank you . Clearly, I am still a FORD GIRL