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Accessories Technician Travis Thornton at Bozard Ford

Travis Thornton

Accessories Technician

Bozard is hands down the best dealership. With the amazing team work from Tom R, Pat R, Brandon and Travis C they got me in quickly and took great care of all of my vehicle needs and kept me up to date almost daily. I could not recommend this dealership enough. The biggest thank you and gratitude to the amazing team at bozard!

I cannot say enough about how great this dealership is. They pride themselves on customer service and that really shines through at every point when buying a vehicle here. As a college student it was important to me to find a vehicle at an affordable price at a reputable dealer. Bozard exceeded my expectations as Travis was extremely transparent, hospitable, and understanding. Upon arrival I was told there were a couple very minor issues that needed to be fixed and that they would take care of it. After purchasing my car Bailey called the very next day to schedule an appointment for repairs. She was very pleasant to speak to. Not only do they pride themselves on customer service but quality as well! The transaction was incredibly smooth thanks to Ricky as he did everything with a smile. They worked quickly before I arrived to make sure the vehicle and paper work were ready to go. I’ve never only been at a dealership for just an hour. I am so in love with my 2018 Passat that had everything I was looking for and the wonderful experience. I will be coming back!

Larry & Travis did an amazing job helping me find exactly what I wanted. They did not give up until I was completely satisfied! Super happy with my experience. Keep up the great customer service!!

I cannot say enough about how great this dealership is. They pride themselves on customer service and that really shines through at every point when buying a vehicle here. As a college student it was important to me to find a vehicle at an affordable price at a reputable dealer. Bozard exceeded my expectations as Travis was extremely transparent, hospitable, and understanding. Upon arrival I was told there were a couple very minor issues that needed to be fixed and that they would take care of it. After purchasing my car Bailey called the very next day to schedule an appointment for repairs. She was very pleasant to speak to. Not only do they pride themselves on customer service but quality as well! The transaction was incredibly smooth thanks to Ricky as he did everything with a smile. They worked quickly before I arrived to make sure the vehicle and paper work were ready to go. I’ve never only been at a dealership for just an hour. I am so in love with my 2018 Passat that had everything I was looking for and the wonderful experience. I will be coming back!

Larry & Travis did an amazing job helping me find exactly what I wanted. They did not give up until I was completely satisfied! Super happy with my experience. Keep up the great customer service!!

This is our 4th vehicle purchased or leased through Bozard Ford by our family. First three were great, sales and service is always top-notch. This F150 has been a challenge for all parties involved. We had it for 10 days when the SYNC system went on the fritz. After many days and weeks of the Bozard team and Ford Engineering trying to figure out the issue, all issues were resolved and we are back on the road. Of note are Matthew Norris and Travis C. Travis kept me in the loop(for better or worse) on a daily basis. Matthew Norris reached out once we had reached the end of our patience on this matter and offered to resolve it any way possible. After all is said and done, I must say that the technician and foreman that worked on the truck did a good job(I am very picky on factory fit and finish after repairs) and Matt made things right not only by his communication but also by keeping his promises. Long story short: Bozard did right by us when a brand new truck wasn’t up to Ford’s normally high quality.